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Shipping Information

FREE SHIPPING WORLD WIDE !

  • We offer Free Shipping around the globe.
  • Order is confirmed once we confirm your payment with valid shipping address.
  • Tracking number shall be provided after your order is dispatched.
  • Delivery via ePacket takes 8-15 working days to deliver.
  • Delivery via China Post takes 30-40 working days to deliver.
  • Kindly do not request us to ship via ePacket as it is not under our control, it is only applicable to the following countries mentioned below.
  • Kindly allow us 3-5 working days to dispatch your order and provide tracking number.

 

COUNTRIES WHERE WE SHIP VIA ePACKET

As of February 2018, a total of 35 countries support ePacket.

  • Australia
  • Austria
  • Belgium
  • Brazil
  • Canada
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Gibraltar
  • Great
  • Greece
  • Hong Kong
  • Hungary
  • Ireland
  • Israel
  • Italy
  • Japan
  • Latvia
  • Lithuania
  • Luxembourg
  • Malaysia
  • Malta
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Portugal
  • Spain
  • South Korea
  • Sweden
  • Switzerland
  • Russia
  • Singapore

For other countries, we will ship via China Post.

 

CUSTOM / DUTY FEES

Custom fees are the responsibility of the customer. Please check with your local customs agency regarding fees. Also, kindly note that in rare occasions, custom agents may delay delivery of some packages.

 

UNCLAIMED ORDERS

Any packages returned to us as undelivered, unclaimed,refused,  or because of incorrect or insufficient address,We will not be responsible for such cases.

 

IN CASE OF CANCELLATION

Once an order is placed, we will not be able to cancel it after 4 hours as your order might have already been processed. Please do drop us an email at [email protected] as soon as possible if you’d like to cancel an order that you have just made.

Note : You will receive refund only from the PayPal ID through which you did the payment.

Delayed delivery

In very rare instances, packages may take longer than the stated expected time frame. Unfortunately, we will not be able to control shipping times and in some cases there might be unexpected delays that may occur during delivery and we seek your understanding and patience should this occur. In such cases, we will ship out a new package if there is no tracking updates for more than 30 business days. This may or may not occur during holiday seasons at the year’s end.